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Improving Patient Quality Care Scores – Becker’s Hospital Review

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Improving Patient Quality Care Scores

Becker’s Hospital Review | Mar 15, 2012

A patient has a heart attack and is taken to the hospital. From the moment he or she is admitted until he’s discharged,
there are dozens of ways to make the hospital experience safer, more efficient, more effective, and more comfortable.
And soon, hospitals will be on the hook financially for the experience they provide.
As you know, the patient experience has become a top priority for hospitals, particularly as the Hospital Consumer
Assessment of Healthcare Providers and Systems scores become directly tied to 30 percent of Medicare’s
value-based purchasing payments in October 2012.

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